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Privacy information

Service: Companionship with Sarah
Data controller: [Sarah's full legal name] (sole trader)
Email: companionshipsarah@gmail.com

Information collected

If you email about a visit, I receive the name, contact details and details you choose to share. For booked visits, I may also keep address, emergency contact, booking, payment and essential support preferences. Please do not send detailed medical records through the website's initial enquiry.

Why the information is used

To answer enquiries, assess whether the service is suitable, arrange visits, contact clients and families when agreed, keep appropriate records and meet legal obligations. The relevant legal basis may be steps before a contract, performance of a contract, legitimate interests or legal obligations. Sensitive information is handled only when necessary and with an appropriate additional condition under data protection law.

Sharing and security

Information is not sold. It may be shared with professional advisers or an emergency service where necessary, or other parties where required by law. Enquiries are prepared in the visitor's email app; this website does not submit the enquiry form to an online database. The web host may process standard technical access logs.

Retention and rights

Information is kept only as long as needed for service delivery, record-keeping and legal obligations. You can ask to access or correct your data and raise a privacy concern using the contact details above. You can also contact the Information Commissioner's Office at ico.org.uk.